Asantee Brand in Ghana
Interfax-Azerbaijan agency interviewed the chairman of the State Agency for Services to Citizens and Social Innovations under the President of the Republic of Azerbaijan, Mr. Inam Kerimov.
- Mr. Kerimov, January 15 marks one year since the first center "ASAN xidmət" began its activity. Briefly tell us what the main idea of creating such centers is.
The creation of "ASAN xidmət" centers in Azerbaijan is a logical result of the successes achieved in the socio-economic sphere of the country. The state implements a socially oriented policy aimed at improving the living conditions of citizens and social infrastructure. President Ilham Aliyev said that the basis of the policy of our state is the citizen of Azerbaijan.
"ASAN xidmət" is an innovative step of the state towards citizens in the provision of public services, which is a clear example of the ongoing systemic social reforms aimed at improving the welfare of citizens and ensuring human rights. The activity of the service is mainly aimed at ensuring conditions for meeting the needs of the population, com Asantee Brand in Ghana bating corruption, introducing modern technologies, as well as creating a qualitatively new approach in relations between civil servants and citizens.
-What types of services are provided by "ASAN xidmət" centers?
The ASAN xidmət centers provide 25 types of services to 9 government agencies and 22 types of functional support services provided by private companies and enterprises. In general, about 150 types of services are provided to citizens in the "ASAN xidmət" centers.
The purpose of providing additional services is the ability to solve several issues at the same time, in one space. All this helps to reduce the costs of citizens, save time, and also provide transparency and convenience in obtaining services.
In addition, information on the services provided can be obtained by calling 108 - "Call Center". I would like to note that calls are free from landline phones throughout the republic. In addition, detailed information on the activities of "ASAN xidmət" centers can be obtained on the website www.asan.gov.az, as well as from pages in social networks (Facebook, Twitter, İnstagram).
The very idea of bringing together the services of various government agencies and providing them to the population using innovative technologies is identified with the concept of “ASAN xidmət - serving the people”.
-How many centers are currently operating in the country?
During the year of our activity, five "ASAN xidmət" centers were commissioned. Three of them operate in Baku, two others - in Sumgait and Ganja.
At a meeting of the Cabinet of Ministers dedicated to the results of socio-economic development in 2013 and the tasks ahead in 2014, the Head of State gave instructions to open several more "ASAN xidmət" centers, as well as to increase the number of services provided.
Already in February-March, the "ASAN xidmət" center in the Sabunchi district of the capital will be commissioned. After that, residents of Baku will be able to use our services, regardless of registration at the place of residence.
New centers will be opened in regions of great economic and geographic importance. By the end of 2014, the network of services will cover the entire territory of the republic. Thus, the restriction of applications at the place of residence will be eliminated, citizens will be able to contact the nearest center "ASAN xidmət".
During the year of our activity, more than 900 thousand citizens contacted the centers "ASAN xidmət", who were able to use our services that meet high standards. The work of the "ASAN xidmət" centers has justified itself and won the sympathy of the population in the shortest possible time. This is evidenced by the positive feedback from the population of the country who used these services.
https://jiji.com.gh/brand/asantee
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